Don't worry! I know it's a big scary world out there, but remember, most people are kind hearted and reasonable. If someone is being mean to you, bear in mind they were probably beaten as a child. Or maybe they were never taught any manners and lack social graces, thus rejected by society they lash out in anger at anyone who gets near, don't let this ruin your day!

     Try and be understanding, treat them like children, but always treat children with respect, that's the only way to help them build self-esteem. This doesn't mean letting them walk all over you, treating yourself with respect sets a good example, stand your ground firmly, but keep an open mind and be willing to listen to different points of view, (especially if they are threatening you with a knife and demanding financial transactions in their favour.)

     And remember if everyone is nice to everyone else, there don't have to be any more wars. You may disagree with someone, but that's really no reason to blow them up is it now? I mean really! What would your mum say? So, there'll be no more of that, thank you very much! Now run along and play nice!

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And now, here is a reassuring image.